Mental Health and Wellbeing
Support employee wellbeing with our wide range of mental health and wellbeing services. We offer an Employee Assistance Programme (EAP) and psychological services, including specialist therapy, mental health training, trauma and critical incident support.

Mental health and wellbeing support
Mental health issues remain the biggest cause of employee absence. One in six employees are now experiencing mental health issues, such as stress, anxiety and depression, at any time. Our proactive mental health and wellbeing services, delivered by PAM Wellness, can reduce mental health absence in the following ways.
- Help to overcome short-term stress and anxiety with immediate access to qualified clinicians via our EAP.
- Support to overcome entrenched mental health issues with enhanced therapy for those struggling to recover.
- Education to boost mental health and wellbeing with our workshops, webinars and reflective sessions.
According to our latest data analysis, our counselling support generated measurable clinical improvements in employee wellbeing. On average, employees experienced a 57% improvement in their generalised anxiety disorder (GAD-7) scores. Plus, a 51% improvement in their depression Patient Health Questionnaire (PHQ-9) score.
Our staff have benefited enormously from the reflective sessions and critical incident support delivered by PAM
Occupational Health Manager

The EAP and psychological services provided by PAM have been transformative for our organisation, significantly enhancing the wellbeing of our workforce
Head of Employee Wellbeing

Our Mental Health & Wellbeing Services
Boost mental health and wellbeing by providing employees with immediate access to qualified counsellors.
Give employees immediate access to short-term counselling, including online CBT on topics ranging from anxiety and low mood to relationship issues and financial worries. All enquiries are handled by professionally qualified counsellors, who can provide immediate support to boost mental health and wellbeing.
Support employee wellbeing by reducing the risk of employees developing psychological injuries.
Traumatic events and critical incidents have the power to harm the mental health of employees. As does working in a high-risk role, where employees can be vicariously exposed to trauma. Our trauma and critical incident services can help you prepare for and respond to events to reduce harm to employees.
Provide employees and dependents struggling to overcome a mental health issue with enhanced therapy.
Our enhanced therapy includes cognitive behavioural therapy (CBT) and eye movement desensitisation and reprocessing (EMDR). We also offer acceptance and commitment therapy (ACT), dialectical behavioural therapy (DBT), trauma-focused CBT and counselling for children and adolescents.
Proactively help employees in stressful or demanding roles mitigate trauma and mental health issues.
Our structured professional support and reflective practice allow employees in challenging roles to reflect on their mental health to develop coping strategies. Conducted by a counsellor, these one-to-one or group sessions can help employees boost resilience to reduce the risk of stress or trauma.
Educate employees on how to proactively look after their mental health and wellbeing with comprehensive training.
Our popular mental health training workshops can be delivered onsite or online and cover everything from managing anxiety to building resilience. We also offer comprehensive training for managers and leaders on topics including mental health first aid (MHFA), suicide awareness and neurodiversity.
Boost employee wellbeing with our complete suite of proactive wellbeing services.
We also offer mental health and wellbeing services on a wide range of other topics. These include help with drug and alcohol dependency, cognitive issues related to menopause, workplace mediation, whistle blowing, bullying and harassment. We can also support with teenage and adolescent mental health issues.
Mental health and wellbeing benefits

Proactive absence reduction
The longer it takes for employees to access mental health support, the more likely they are to become long-term sick. Our focus on early intervention and encouraging employees to seek support at the earliest opportunity can prevent three out of five employees from going absent.

‘Whole person’ wellbeing
We take a joined-up approach to wellbeing and use biopsychosocial models to support people with all the physical, emotional and social factors undermining their wellbeing. This means if someone’s mental health is being undermined by physical health issues, we can also provide support with that.

Data-driven insights
Our safe and secure case management system allows you to see all mental health referrals. Plus, access insightful management information (MI), including Power BI analytics. We use these data insights to let you know about any mental health hotspots, with recommendations on how to address them.
EKFB supports physical and mental health
When civil engineering company, EKFB, decided to create a culture that supports physical and mental wellbeing, it decided to partner with PAM. Find out how a ‘whole person’ approach was adopted to reduce risks and boost physical and mental health.
“The choose to chat sessions have been incredibly well received. 83% of our people now feel better equipped to discuss mental health.”

DELIVERY OPTIONS
Occupational health and wellbeing service delivery options
We employ over 800 people across the UK, with many of our mental health counsellors operating out of our nationwide clinics. Our clinics allow you to refer mental health cases on an as-required basis. This is particularly cost-effective as you will only pay for services used. To find out more about our clinics, visit our clinics page.
As well as our Employee Assistance Programme (EAP), we also provide a wellbeing app and a range of remote solutions. Employees can opt to have video or telephone counselling to discuss how best to manage their mental health issues. We also deliver training via online workshops or webinars as needed and can meet with managers online to discuss mental health referrals.
Mental Health and Wellbeing Resources
Download our latest report for insights on the biggest issues driving mental health absence. Find out how issues including anxiety, fatigue and the NHS backlog are impacting employee wellbeing.
Our Accreditations





