Subject Access Requests

How to submit a Subject Access Request

The UK Data Protection Regulations are specific about the treatment of personal and special data. You have the right to receive a copy of your records by making a Subject Access Request in writing. To request a copy of your data, please submit your request to: The Data Controller, PAM Group, 9 Lakeside Drive, Centre Park, Warrington, Cheshire, WA1 1GG or via email to SAR@pamgroup.co.uk It would be useful if you could submit the PAM Consent Form, as this provides us with full information that we require to process your request without delay.

For further information, please download our user guide.

Consent for the disclosure of OH records

Please complete this online form, your data will be returned using our secure online data transfer portal. Further communications will be sent to you via email.

FAQs

Within what timeframe will I receive a response?

You will receive an automated receipt when you submit a request via the SAR@pamgroup.co.uk inbox. All requests are processed in line with GDPR Guidelines, and you will receive a response within one calendar month.

What data do you hold on me?

PAM Group is the Occupational Health service provider to your employer. For this purpose, we hold personal and sensitive data about you to ensure your health and wellbeing can be appropriately managed.

The data we may hold about you may include; name, contact details, date of birth, employment details, previous occupational health reports transferred to us from any previous occupational health service provider, medically confidential records including reports, forms and clinical notes and medical reports obtained from your previous healthcare provider in the past.

How will I receive my Data?

PAM have launched a new electronic file transfer facility via which all data will be transferred in response to Subject Access Requests. We will therefore require your email address when submitting your request.

Confidentiality and data protection are paramount to PAM, and the new process will ensure a streamlined approach in providing you with your data efficiently and securely.

How do I login to obtain my data?

Please visit; https://sar.pamgroup.co.uk and input the username (your email address) and password confirmed to you via email.

How we make a difference

Pam Academy

About us

Established in 2004, PAM Group has grown to become the largest, privately owned occupational health, rehabilitation, wellbeing and absence management company in the UK. We work with over 1,500 employers across the UK, supporting over 1.5m employees.

Occupational Health

Our proactive occupational health services give employees impacted by a health condition rapid access to advice, reasonable adjustments and treatment. By helping them to remain in work while they recover, we can help you to reduce sickness absence and boost wellbeing.